Terms & Conditions
- Agreement to Terms
- By accessing https://www.google.com/search?q=thegriefapp.com, you agree to these terms.
- If you do not agree, please do not use our services.
1. Medical Disclaimer and No Professional Relationship (Important)
- Not a Crisis Service: The Grief App is a self‑guided digital wellness and reflection tool intended solely for general informational and emotional support purposes. It is not a 24/7 emergency crisis intervention service.
- Not Medical Advice: Our content and tools are for educational and support purposes only. The Grief App does not provide medical advice, mental health advice, psychiatric services, therapy, diagnosis, treatment, or crisis intervention of any kind. Nothing contained in the app, including prompts, exercises, audio features, or written content, is intended to be, or should be construed as, medical or mental health advice.
- Professional Help: Use of this app does not create a doctor‑patient, therapist‑patient, counselor‑client, or other healthcare professional relationship between you and The Grief App or its creators. This app does not replace professional therapy or medical diagnosis. Always seek the advice of a qualified healthcare provider for medical concerns.
2. Use of Services
- Eligibility: You must be at least 18 years old to create an account or use our paid services.
- Individual Plans: Individual subscriptions ($15/month, $75/6-months, or $140/year) are for personal use only and cannot be shared.
- Waitlist: Joining the waitlist does not guarantee immediate app access but ensures you are notified at launch.
3. User Accounts & Content
- Responsibility: You are responsible for keeping your login details secure.
- Ownership: You retain all rights to the photos, voice notes, and text you upload to your private Memory Book or Audio Journal.
- Conduct: You agree not to use the app to store or share any illegal or harmful content.
4. Subscription & Cancellation
- Fees: Subscription prices are as listed on our pricing page and are subject to change with notice.
- Cancellations: You may cancel your monthly subscription at any time.
- Refunds: Because we offer digital content, refunds are generally not provided once a subscription term has begun.
5. Limitation of Liability
To the fullest extent permitted by law, The Grief App and its founders disclaim all liability for any claims arising out of or related to:
- Emotional, psychological, or physical outcomes associated with use of the app
- Decisions made or actions taken based on content within the app
- Misinterpretation or misuse of app content as medical or mental health advice
The app is provided on an “as‑is” and “as‑available” basis without warranties of any kind.
6. Contact
For any legal inquiries or questions regarding these terms, please contact us through the Contact Form.
7. How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide The Grief App to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
8. How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to The Grief App or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.