Privacy Policy
Our Commitment to Your Privacy
At The Grief App, we understand that you are sharing your most personal thoughts and memories with us.
We prioritize the security of your data so you can focus on your healing journey without worry.
1. Medical Disclaimer andNo Professional Relationship (Important)
Not a Crisis Service: The Grief App is a self‑guided digital wellness and reflection tool intended solely for general informational and emotional support purposes. It is not a 24/7 emergency crisis intervention service.
Not Medical Advice: Our content and tools are for educational and support purposes only. The Grief App does not provide medical advice, mental health advice, psychiatric services, therapy, diagnosis, treatment, or crisis intervention of any kind. Nothing contained in the app, including prompts, exercises, audio features, or written content, is intended to be, or should be construed as, medical or mental health advice.
Professional Help: Use of this app does not create a doctor‑patient, therapist‑patient, counselor‑client, or other healthcare professional relationship between you and The Grief App or its creators. This app does not replace professional therapy or medical diagnosis. Always seek the advice of a qualified healthcare provider for medical concerns.
2. Limitation of Liability
To the fullest extent permitted by law, The Grief App and its founders disclaim all liability for any claims arising out of or related to:
- Emotional, psychological, or physical outcomes associated with use of the app
- Decisions made or actions taken based on content within the app
- Misinterpretation or misuse of app content as medical or mental health advice
The app is provided on an “as‑is” and “as‑available” basis without warranties of any kind.
3. Information We Collect
We collect only what is necessary to provide you with a supportive experience:
Personal Details: Your name and email address when you join our waitlist or subscribe.
User Content: Any photos, voice notes, or text you choose to save in your private Memory Book or Audio Journal.
Usage Data: Information on how you interact with our tools (like the Grief Wave) so we can improve the app for you.
4. How We Use Your Data
Your data is used solely to enhance your healing experience:
Personalized Support: To provide you with evidence-based exercises tailored to your needs.
Communication: To send you updates about the app launch and new resources.
Security: To protect your account and ensure your private journals remain private.
5. Your Choice & Control
Data Ownership: You own your memories. You can download or delete your content at any time.
No Selling of Data: We do not sell your personal information or user content to third parties.
Waitlist Removal: If you joined our waitlist and no longer wish to be contacted, you can unsubscribe at any time.
6. How Long Do We Keep Your Information?
We keep your information only so long as we need it to provide The Grief App to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
7. How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to The Grief App or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.
8. Security
We use industry-standard encryption to protect your data. Because we deal with clinical-grade information, we treat your privacy with the highest level of care.
9. Contact Us
If you have any questions about this policy or your data, please reach out via our Contact Page.